Frequently Asked Questions / FAQs

The definition of personal data varies by different laws and regulations established around the world. Generally, personal data means any information relating to an identified or identifiable natural person.

It includes your name, email address, telephone number, mailing address, and other information that directly identifies who you are. It also provides information that may be used to identify you uniquely or a device you use, such as a cookie or unique identifier.

We are committed to our core privacy principles of transparency, consumer control, choice, notice and disclosure, security, and access.

Cookies are small pieces of text sent as files to your computer by the website you are visiting. GCC uses its own cookies to improve your shopping and browsing experience and to allow the site to recognize you as you move from one page to another.

We collect personal data about you in two ways:

• Direct: This includes information you provide to us when registering to receive information on our website, such as when you register to receive a newsletter, etc.
• Automatic: This includes information that is collected automatically, such as when you browse our website or use our services.

In general, we collect the following types of personal data.

When you browse our websites, we collect the following data from you automatically:

• Information about the browser and device you use to access our website
• The pages you visit, how you got to our site, and how long you stay on our website
• Using cookies and other tracking technologies, we measure the effectiveness of our marketing campaigns or the email messages you subscribed to

When you request information or register for a webinar, we collect:

• Your name, job title, company name, email address, country, phone number, and recent web activity

Data collected by GCC’s software products, services, and software are done on behalf of the company or organization that has licensed our software. Details on the personal data collected by GCC Solutions are provided later in these FAQs.

GCC is committed to only collecting and using personal data for lawful purposes. We use your data for the following purposes:

• service and product improvement
• marketing, events, and email promotions
• improve internal operations
• prevent fraud, security, and compliance

GCC relies upon several legal bases to process personal data, including your consent, which is revocable, our performance of a contract that we’ve entered into with you or your business, in compliance to legal obligations, protect the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests a company.

We do not sell or rent your personal information, except in the event all or a part of our business is merged, sold, or reorganized.